Returns & Exchanges

At GetBalmy, we want you to love your new style, but if you are not completely satisfied, we offer a hassle-free 30-day return policy for all unworn and unwashed items. Simply follow our streamlined process to ensure your exchange or refund is processed quickly and efficiently.

Return Process

• 1.
  Initiate Your Request

  Log in to our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached and include the printed return authorization slip inside the box.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided in our portal to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund or store credit will be processed within 5 to 7 business days.